Empowering insurers, MGAs and brokers to deliver market-leading claims journeys

Real-time, data driven claims management solutions, enabling customers to adapt to market challenges without ever compromising on cost or quality of service.

As part of Activate Group, Motor Repair Network customers benefit from ongoing innovation that delivers market-leading claims management solutions and services. 

Personalised Communication
We deliver clear, proactive, relevant repair updates to each policyholder on the channel of their choice and at a frequency they have specified. No customer is left unsure of repair progress because clear information is provided at every stage of the journey to ensure expectations are met.
Quality Controlled
Our in-house engineering solution checks each and every repair for quality, cost control and repair methodology. This rigorous approach ensures all vehicles are returned in the best possible condition. 
Feedback & Continuous Improvement
Our business improvement strategy is embedded across the Activate Group of brands. A reliable customer feedback loop is in place throughout the claims journey, enabling us to monitor and continuously enhance our services to deliver improved customer satisfaction.
what we do

National coverage,
local care

what we do


Technology is at the core of our accident management solutions and services. From the dynamic workflow engine that underpins our in-house Claims Management System (CMS), to our award-winning damage assessment app, Activate Assess, technology enables us to deliver tailored customer solutions.

In line with our continuous improvement ethos, our in-house development team has an evolving roadmap of feature enhancements to meet the needs of our customers and the market.


UK-wide network of owned bodyshops, strategic repair partners and independent specialist repairers.