Driver’s guide to safe winter travel

Shorter days, low light and bad weather make winter a hazardous time for UK drivers – you can reduce the risk by following this winter driving advice. Did you know? Weather conditions are a contributing factor in 14% of all fatalities and serious injuries on UK roads according to National Highways data. The number of […]
What are Triage & Engineering in Motor Claims?

For insurers, triage and engineering are two of the most critical stages of the motor claims process. A robust approach to these areas is vital for controlling claims costs, achieving right-first-time repair deployment, and delivering swift claims journeys for your customers. Motor Repair Network partners with some of the UK’s best-known insurers, MGAs, and brokers […]
Motor Repair Network launches Electronic Notification of Loss (eNOL) solution

New white-label app will help control claims costs and reduce off-road time by letting policyholders submit quick, accurate reports as soon as a collision occurs.
What happens when a car is written off? – Total Loss & Write-Off Vehicles

When a vehicle is involved in an incident, and sustains damage, it could be deemed ‘beyond economical repair’ by its insurer. Vehicles given this status are often colloquially referred to as ‘write-off’ or ‘total loss’ vehicles. Here we discuss what happens when a vehicle is deemed beyond safe or economical repair, and consequently ‘written off’ […]
Small to Medium Area Repair Technology – SMART Vehicle Repair

If you’ve taken your vehicle for cosmetic repair, you may have been offered a SMART repair – often conducted by a mobile technician. But what exactly is SMART vehicle repair, and how does it work? Here we cover all you need to know about SMART repair methods, including what they mean, how they’re used, and […]
Combating Claims Inflation in Motor Insurance

The average cost of vehicle repairs has increased by over 40% since 2018, leading to vastly inflated costs within the motor insurance industry. Here we discuss how insurers can adapt their approach to combat motor claims inflation, while delivering positive outcomes for their customers. What’s causing motor claims inflation? Motor claims inflation is being driven […]
Introducing Activate Initiate – Electronic Notification of Loss (eNOL) application for Insurers

A strong incident reporting process is crucial for maximising operational efficiency, keeping repair costs down, and getting insurance customers back on the road quickly. The focus is always on promoting fast, accurate, and user-friendly ways to report incident details as soon as possible after they occur. That’s why our parent company, Activate Group, have launched […]
Adrian Furness to join Motor Repair Network as Managing Director

Adrian Furness appointed to lead accident management specialist
How Insurers can Speed Up Accident Repair

The vehicle repair industry is currently facing significant delays, increasing the time it takes for insurers to get their customers back on the road post-incident. Here we discuss why these delays are happening, and how insurers can take action to speed up the accident repair process… What’s causing the current accident repair delays? Industry-wide challenges […]
Achieving Right-First-Time Deployment in Motor Claims

With the challenges currently facing the motor claims industry, promoting right-first-time deployment is a crucial part of minimising repair delays, and promoting a positive customer experience. Here we discuss the importance of right-first-time deployment in motor claims, and how insurers and their repair partners can take action to deliver it. What is meant by ‘Right-First-Time […]